Get in touch
Questions about a programme, a purchase or your account? Email us and we'll get back to you, usually within a working day.
You might find the answer here
Can't get into your account?
Go to sign in and ask for a sign-in link. It arrives by email, so there's no password to remember.
Want a refund?
Email us within 30 days of buying and we'll refund you in full. No questions asked.
Want to work with Zoe directly?
Schools, organisations and families: email about working with Zoe and tell us what you have in mind.
Not sure which programme to start with?
The free assessment takes about ten minutes and points you to the right first programme.
We can't give medical advice or advice about a diagnosis. If you're worried about your child's health or safety, please contact your doctor or local emergency services.